Shared Services and Contact Centers

With the latest technology in voice, email, chat and social media, our shared services work focuses on immigration, global travel, background investigations and law enforcement. The U.S. Department of State relies on PAE  for contact center and help desk services assisting applicants with visa applications. 

Customers We Serve
U.S. Department of State
U.S. Immigration and Customs Enforcement

Travis Mackland
Senior Director of Programs
Business Process Solutions 

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